Shipping policy
Shipping Policy
We currently ship dopaMe orders within the United States.
Processing
Orders are typically processed and shipped within 2–4 business days. Orders are not processed or shipped on weekends or holidays.
Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.
Shipping Rates
Shipping rates are calculated at checkout based on your order and shipping destination.
Orders of $75 or more qualify for free standard shipping within the United States.
Delivery
Delivery times provided by the carrier are estimates and are not guaranteed. Once an order has been handed to the shipping carrier, delays caused by the carrier are outside of our control.
Please make sure your shipping address is accurate before completing your order. dopaMe is not responsible for packages delivered to an incorrect address provided at checkout.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery at hello@dopameparfum.com.
Please include your order number and clear photos of the damaged product and packaging. Keep all original packaging until your claim has been resolved.
We’ll review the issue and work with you on an appropriate resolution.
Lost or Stolen Packages
Once tracking shows an order as delivered, dopaMe is not responsible for packages that are lost or stolen after delivery. If your package appears to be missing, please first contact the shipping carrier and, if necessary, your local postal service.
International Shipping
We currently do not offer international shipping.
For shipping questions, contact us at hello@dopameparfum.com.