Refund policy

Returns & Refunds

All fragrance sales are final. Due to the personal-use nature of fragrance products, we do not accept returns, exchanges, or refunds for fragrance products once an order has been placed.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 2 days of delivery at hello@dopameparfum.com with your order number and photos of the issue. We’ll review the situation and work with you to resolve the problem.

If an item is damaged during shipping, please retain the original packaging and provide photos of the package and product when contacting us.

Approved refunds for damaged, defective, or incorrect orders will be issued to the original payment method.

If you have questions about your order, please contact us at hello@dopameparfum.com before placing your order.